Easily link your Chiller Pro with our mobile app to unlock full remote control, scheduling, session tracking, and more.
When connected to the app, your Chiller Pro can detect issues in real time, display a helpful error message, and guide you straight to customer support.

Explore our extensive Help Center to find tips, best practices, and troubleshooting guides to help you get the most out of your Nuvio products. Whether you're just getting started or need support along the way, we’re here to make your experience as smooth as possible.

Our friendly customer support team is available 24/7 via chat, email, and SMS to help with any issue you may encounter. You can also reach us on Instagram or Facebook DM, whichever works best for you. We’re always here to help!

The Nuvio Recovery Chiller Pro is engineered to rapidly and efficiently cool water to your desired temperature for cold plunges. It delivers precise, consistent cooling to help you achieve optimal cold therapy benefits, whether for recovery, performance, or overall wellness.

Its robust construction and user-friendly interface make it suitable for:

• Home gyms and personal recovery spaces.
• Professional sports teams and training facilities.
• Physical therapy and rehabilitation centers.
• Spa and wellness retreats
• Research institutions studying cold therapy effect.

• Cooling Performance: Cools to as low as 37°F, working effectively in hot climates
• Cooling Time: Cools to our recommended ice bath temperature of 49-52°F in 1-3 hours (starting at 60-70°F)
• Energy Efficiency: Auto on/off to maintain set temperature and reduce energy usage (approximately $0.19 per day)
• App: WiFi-enabled - control via our user-friendly iOS/Android mobile app for effortless temperature control
• Cleaning: Ozone generator purification via the app
• Filtration: 24/7 water flow with dual filtration (easy to clean washable filter)
• Power: 1/3 HP, 300W, 110V US plug
• Size & Weight: 12″ × 12″ × 14″, 35 lbs (compact and easy to move)
• Noise Level: Quiet operation at 40–50 dB (comparable to a fridge)
• Pump Specs: 20W, 12V DC, IPX8 waterproof

1 x Recovery Chiller Pro

2 x Chiller Port Caps (already screwed on）

2 x Hoses (with screwable connectors)

2 x Hose Clamps

1 x Weighted Water Filter

1 x Integrated Water Pump

1 x Stainless Steel Filter

1 x GFCI Power Cable

1 x Remote Control

Handy Spare Parts

1 x Gasket (for the stainless steel filter)

1 x Foam Filter Insert (for the integrated water pump)

1 x Drainage Port Insert

CHILLER PRO

1. Set your ideal precise temperature via our FREE app, touchscreen display or remote

2. The water is filtered, pumped into the chiller, then cooled to your set temperature

3. The cooled water is recirculated back into the connected tub

4. It reaches and automatically maintains your set temperature energy efficiently 24/7

5. You can schedule cooling via the app to minimize energy usage

NUVIO APP

• Control from anywhere: Adjust your plunge settings on the go so it's ready when you are.
• Purify with ease: Start or schedule a cleaning cycle with the built-in ozone generator to kill all bacteria and keep every plunge fresh.
• Track every session: Use in-app timers and logs to stay consistent and monitor progress.
• Schedule cooling: Make cooling automatic by scheduling for mornings, post-workouts, or whenever suits you.

1. Position the Chiller Pro: Place the chiller on a stable surface beside the tub/pod, ensuring at least 20 inches of clearance on all sides for proper airflow. Do not cover the chiller.

2. Attach the Hoses: Remove the chiller port caps. Align and screw the hose connectors onto the chiller ports by hand until snug and secure. For added stability (optional), slide clamps over the hoses near the connectors and tighten them.

3. (Optional) Connect the Chiller Pro with the Recovery Pod Pro: If you're using one of these models, follow the setup guide for the Pod Pro or Long Recovery Pod Pro.

4. (Optional) Connect the Chiller Pro with the Recovery Pod: For the standard Pod, follow the setup guide here.

5. Use the Chiller Pro with any Bathtub: Gently pull off the integrated water pump’s top (store it safely), then screw the stainless steel filter on tightly. Fully submerge the water pump and stainless steel filter in the water before plugging it in. If your tub has a flat side, you can secure the pump to it. Finally, place the other hose with the weighted filter into the tub.

6. Plug in the Water Pump: Connect the pump’s DC power plug to the chiller’s DC barrel socket. The cord is intentionally short to help prevent tangling, tripping hazards, and accidental disconnection during use.

7. Fill the Tub or Pod: Use minimal water for faster cooling, and position the tub in the coolest available spot. Pro tip: Run the chiller overnight for an icy plunge in the morning.

8. Power On the Chiller Pro: Plug in the chiller using the provided GFCI plug. Switch it on and remove the screen protector.

9. Switch Units & Set the Temperature: Press the °F/°C button on the remote or display to toggle between Fahrenheit and Celsius. Use the UP/DOWN arrows on the remote or on-screen display to choose your target temperature.

10. Download the Nuvio Chiller Pro APP: Quickly link your device and control your plunge from anywhere, adjust settings on the go, schedule cooling or cleaning cycles, and monitor your sessions with built-in timers and logs. All in one easy-to-use app!

• The integrated ozone generator eliminates bacteria, while the reusable stainless steel filter offers long-lasting, eco-friendly filtration. No replacement filters or parts ever needed. Simply wash and clean the filter once per week.

• For enhanced cleaning and a fresh scent, try our natural, skin-friendly All-In-One Water Cleaner.

• You can leave the chiller running 24/7, but we recommend turning it off for 1-2 hours once per week to optimize system efficiency.

• For more tips and best practices, head over to our Help Center!

Why use a Chiller instead of ice?

Using ice is expensive, messy, and inconvenient. The Chiller cools your water for just $0.19 per day on energy (about $69 per year)—a tiny fraction of the $20/day you'd spend on ice, paying for itself in just one month.

Bonus: Unlike ice, the Chiller also cleans and filters your water, so you don't need to empty and refill your tub after every use—saving you time, effort, and water.

How cold does the Chiller get?

The Chiller cools water down to as low as 37°F, giving you full control over your cold plunge experience to maximize benefits.

How often should I ice bath, and at what temperature?

For best results, we recommend ice bathing daily, though even once a week can deliver noticeable benefits. The ideal temperature range is 49–52°F, which provides all the benefits of cold plunging while minimizing energy usage.

How long does it take to cool?

It reaches our recommended optimal temperature of 49–52°F in 1–3 hours from average U.S. tap water (60–70°F).

What cleaning is required?

Minimal maintenance is needed. The Chiller uses ozone purification and dual-filtration to keep your water clean. You can activate cleaning with a single tap or set it on a schedule—no manual scrubbing or frequent draining required.

How does the app work?

The Chiller connects to our free mobile app, letting you control temperature, start or delay cooling and cleaning remotely. You can also time and track your plunges, monitor progress, and share results—all in one simple, user-friendly interface.

Can I run the Chiller continuously?

Yes. The Chiller is built to run 24/7 and will automatically turn on and off to maintain your set temperature energy-efficiently.

Does the Chiller work outdoors in extreme temperatures?

Absolutely. It’s engineered to keep your tub icy-cold even in high and low outdoor temperatures.

Is the Chiller compatible with any tub?

Yes! It’s designed for universal compatibility. If your tub holds water, the Chiller will work with it.

Is the Chiller safe to use?

Yes. It’s built to meet strict safety standards and thoroughly tested. Just follow the instructions provided and always use it with care.

Why is this Chiller more affordable than others?

We keep our margins low so you get premium cold therapy without inflated pricing. Our mission is to make recovery accessible, and our loyal community is built on delivering value, not overcharging.

Is the Chiller HSA/FSA eligible?

Yes! You can pay with HSA/FSA at checkout and enjoy extra savings.

We stand by the performance of our products with a 1 Year usability guarantee from the delivery date. We quickly provide a replacement and return label when there are any issues that aren't due to improper use or care. Our standard approach is to issue a replacement rather than a refund when necessary.

If you have any issues at all that aren't due to improper use or care, do not hesitate to contact us right away and our 24/7 customer support team will work closely with you to resolve it as quickly as possible.

Rest assured that our number one priority is you - our customer.

By purchasing, using, or allowing others to use Nuvio’s chiller products, you acknowledge that you have read, understood, and agree to the following terms and conditions:

MANDATORY MEDICAL CONSULTATION:

Users MUST consult a licensed physician or qualified medical professional before using any Nuvio chiller product. Nuvio is not responsible for any adverse effects resulting from failure to obtain proper medical clearance.

PROHIBITED USE:

• Do NOT use Nuvio products if you are under 18 years of age.
• Are pregnant or possibly pregnant.
• Have a history of heart disease or high blood pressure.
• Have diabetes or related complications (e.g., neuropathy, retinal damage).
• Have a pacemaker or other implanted medical device.
• Have a history of frostbite or other cold-related injuries.
• Have Hyperlipidemia.
• Have had recent surgery (within the last six months).
• Have epilepsy or a history of seizures.
• Have any other health concerns or risks not listed above.
• Have ever experienced an adverse reaction to cold water exposure.

SUPERVISION REQUIREMENT: Adult supervision is MANDATORY for children and vulnerable individuals near a water-filled ice bath or chiller. Under NO circumstances should children or vulnerable adults enter the ice bath due to drowning risks and potential health complications from cold water exposure.

Preparation Protocol:

• Ensure the ice bath area is clean, dry, and trip hazards-free.
• Place non-slip mats around the ice bath to prevent accidents.
• Keep a phone nearby in case of emergencies.
• Have a buddy system in place - never use the ice bath alone.
• Set a timer for your session to avoid overexposure.

Hydration & Nutrition:

• Hydrate well before and after your ice bath session.
• Avoid using the ice bath on a full stomach or when excessively hungry.
• Wait at least 2 hours before using the ice bath after a heavy meal.

Gradual Acclimation:

• For new users, start with shorter sessions and gradually increase the duration.
• Beginning with water temperatures around 59°F (15°C), slowly decreasing.
• Listen to your body and exit immediately if you experience extreme discomfort, numbness, or dizziness.

Electrical Safety:

• NEVER leave the water pump switched on when using the ice bath.
• You MUST unplug/turn off the water pump AND the Chiller unit prior to entering the water.
• NEVER touch or operate the chiller unit with wet or damp hands.
• Ensure all electrical connections are properly grounded and protected from water splashes.
• Regularly inspect power cords for any signs of wear or damage.

Pre-use Inspection (Leak Detection & Prevention):

• Check the unit, all tubes & connections for leaks prior to each use.
• Implement a systematic leak check procedure, inspecting all connections and potential weak points.
• Verify that all components are securely fastened and in good working condition.
• Clean & sanitize the ice bath & chiller regularly to prevent bacterial growth.

Maintenance & Storage:

• Store the chiller unit in a dry, cool place when not in use.
• Monitor the cleanliness of the ice bath regularly and establish a cleaning schedule based on its frequency of use and visible signs of contamination.

Ventilation Requirements:

• NEVER cover the chiller unit with any objects.
• Ensure at least 20 inches (50 cm) of clear space around the chiller for proper ventilation.
• DO NOT install the chiller in closets, cabinets, or small, unventilated spaces.
• Operate the chiller in a well-ventilated area to prevent overheating.

Operational Precautions:

• Keep fingers & objects away from the ventilation grill & other chiller parts.
• Exercise extreme caution when operating near children and the elderly.
• NEVER turn or store the chiller unit upside down or on its side.
• Please DO NOT climb, sit, or stand on the chiller unit, and do not place objects on top of it.
• Monitor water temperature regularly using a reliable thermometer.
• Avoid sudden temperature changes - allow the system to adjust gradually.

Emergency Procedures:

• CRITICAL: Familiarize yourself with the location and operation of the kill switch before using the chiller unit. This kill switch serves as an emergency shut-off mechanism.
• Familiarize yourself with the emergency shut-off procedure for the chiller unit.
• Keep a first aid kit and emergency contact information readily accessible.
• In case of any malfunction, immediately exit the ice bath and turn off all equipment

DANGER: Electricity can cause severe injury or death. Your safety is paramount. Before operating any Nuvio equipment, you MUST read, understand, and follow all warnings and instructions in this section and the full instruction manual.

Water Pump Operation:

• NEVER leave the water pump switched on when using the ice bath.
• You MUST unplug/turn off the water pump prior to entering the water.
• The Chiller unit must also be turned off before entering the water.
• Implement a double-check system: verify that the pump & chiller are off, then verify again.

Keeping Equipment Dry:

• Maintain a completely dry environment around all electrical components.
• DO NOT immerse, splash, or spray the chiller unit with water.
• If the unit becomes wet: a) Immediately unplug it from the power source. b) Do not attempt to operate the unit. c) Have the unit inspected and cleared by a qualified technician before further use.

Malfunction Response:

• Unplug the chiller unit immediately if: a) It stops working unexpectedly. b) It fails to operate when switched on. c) You notice any unusual sounds, smells, or performance issues.
• Do not attempt to use or repair a malfunctioning unit yourself.
• Contact Nuvio customer support for guidance.

Power Connection:

• Ensure the chiller unit is plugged into a suitable electrical socket or extension cable that is: a. Properly grounded b. Equipped with a built-in surge protector, c. Rated to handle the power requirements of the unit
  
• Avoid using multiple adapters or overloading circuits.

Proper Grounding:

• ALWAYS plug the chiller unit into a properly grounded electrical outlet.
• Use only grounded extension cords rated for the power requirements of the unit.
• NEVER remove the grounding prong or use an adapter to bypass it.

Circuit Protection:

• Use a dedicated circuit for the chiller unit when possible.
• Ensure a suitable circuit breaker or fuse protects the circuit.
• Install a ground fault circuit interrupter (GFCI) for additional protection.

Inspection and Maintenance:

• Regularly inspect all power cords, plugs, and outlets for signs of wear or damage.
• Replace any damaged electrical components immediately.
• Schedule professional electrical inspections annually.

By using Nuvio products, you agree to waive any and all claims against Nuvio, its affiliates, employees, and representatives for any injury, loss, or damage resulting from the use or misuse of our products. You acknowledge that cold water immersion and ice bath chillers carry inherent risks and assume full responsibility for your safety and well-being during use.

Indemnification

You agree to indemnify and hold Nuvio, its affiliates, employees, and representatives harmless from any claims, damages, or expenses (including legal fees) arising from your use or misuse of our products or failure to follow the safety guidelines outlined in this disclaimer.

Assumption of Risk

You understand and acknowledge that the use of ice baths and ice bath chillers involves potential risks, including but not limited to hypothermia, shock, drowning, and worsening of pre-existing medical conditions. You voluntarily assume all such risks, both known and unknown, even if arising from the negligence of Nuvio or others.

Nuvio is not responsible for misusing or failing to follow these safety instructions. Use of Nuvio products is PROHIBITED without fully reading and understanding all provided materials, including but not limited to:

• User manual
• Set-up guide
• Safety notices
• Best practices documentation

It is the user’s sole responsibility to ensure that all products are:

• Operating correctly.
• Used in alignment with the user manual.
• Performing within the product performance guidelines upon receipt.

Any modification, alteration, or improper use of Nuvio products voids all warranties and may create dangerous conditions. Use the equipment sparingly if you need clarification on any aspect of operation or safety. Before proceeding, contact Nuvio customer support for clarification.

Positioning:

• Always keep the chiller unit upright on a stable, level surface.
• Secure the unit to prevent tipping during transportation.
• Use appropriate lifting techniques and equipment when moving the unit.

Post-Transportation Settling:

• After any transportation, allow the chiller to remain stationary for at least 24 hours before use.
• This waiting period is crucial to allow the refrigeration gas to settle properly.
• Failure to observe this settling period may damage the compressor and void your warranty.