Your Long Recovery Pod comes with essential spare parts to support quick and easy repairs at home. Additional components are also available to order if needed.

Explore our extensive Help Center to find tips, best practices, and troubleshooting guides to help you get the most out of your Nuvio products. Whether you're just getting started or need support along the way, we’re here to make your experience as smooth as possible.

Our friendly customer support team is available 24/7 via chat, email, and SMS to help with any issue you may encounter. You can also reach us on Instagram or Facebook DM, whichever works best for you. We’re always here to help!

The Long Recovery Pod is fully portable and works anywhere you can fill it with water - backyard, balcony, bathroom, or gym. No plumbing, no complex tools - just cold therapy on your terms, without the need for expensive built-in tubs.

• Easy Setup Wherever You Are
• Save Money on Expensive Spas
• Most Practical & Affordable Ice Bath Solution

• Size: 120 x 65 x 60cm
• Capacity: 110 Gallons
  Weight: 5.5 Lbs
• Max Height: Up To 6'10"
• Max Weight: Up To 350 Lbs

You should receive:

- 1 × Long Pod shell
(black exterior, white interior which becomes the inflatable rim)
- 6 × short poles(side vertical supports)
- 4 × medium poles(long rails)
- 2 × long poles(end uprights with white “feet”)
- 2 × curved metal poles(top arches)
- 2 × fabric support bands/straps

Connectors included:

- 4 × three-way T-connectors
- 8 × straight end brackets

💡Tip:Assemble the pod on a smooth, flat surface to prevent scuffing.

• For faster cooling, fill your Long Recovery Pod with minimal water (up to 120 gallons) in the coolest spot available
• Use the built-in valves for seamless integration with the Nuvio Chiller Pro
• Enter the pod for full-body immersion up to 6'10" tall
• The insulated walls and Thermo Lid help maintain cold temperatures longer
• Drain easily with the bottom valve when you're done

Step 1 — Lay out the pod shell

1. Open the pod shell fully and lay it flat on the floor.
2. Identify the long sides - these are where you'll build the main frame.

Step 2 — Build the side frame on the first
long side

You’ll complete the entire first side before repeating on the opposite side.

A. Insert the 3 short poles on Side 1

1. Locate the three vertical fabric sleeves on one long wall.
2. Slide three short poles down into these sleeves (These form your vertical supports)

B. Assemble and install the bottom medium pole

1. Take one medium pole.
2. Attach one T-connector to the centre.
3. Slide the two fabric support bands onto the pole:
   - One band on each side of the centre T-connector
   - Loose ends facing downward (toward the base)
4. Attach end brackets to both ends of the medium pole.
5. Connect this bottom rail to the short poles:
   - Insert the bottom ends of the three short poles into the brackets and the centre T-connector

C. Assemble and install the top medium pole

1. Take another medium pole.
2. Attach a centre T-connector.
3. Add end brackets to both ends.
4. Connect the top ends of the short poles into this rail:
   - One short pole into each end bracket
   - One short pole into the centra T
5. Apply gentle pressure if needed to slot the securely.

✅Your first full side frame is now complete.

Step 3 — Build the side frame on the
second long side

Repeat the same structure on Side 2.

A. Insert the 3 short poles on Side 2

1. Find the three vertical sleeves on the other long wall.
2. Insert three short poles down into these sleeves

B. Build and connect the bottom medium pole

1. Take another medium pole.
2. Add a centre T-connector.
3. Take the fabric support bands hanging from Side 1 and:
   - Run them flat under the base
   - Make sure they are smooth and not twisted
4. Wrap or attach the band ends around the bottom medium pole of Side 2.
5. Add end brackets to both ends.
6. Connect the bottom ends of the three short poles into the upward-facing ports.

C. Build and connect the top medium pole

1. Prepare the final medium pole with:
   - A centre T-connector
   - End brackets on each end
2. Insert the top ends of the three short poles into the rail to finish Side 2.

Optional — Flex the frame

Lightly fold or rock the two sides toward each other to:

1. Help the fabric stretch and settle
2. Ensure the support bands lie flat beneath the base
3. Confirm all connectors are fully clicked in

Avoid sharp or heavy bending.

Step 4 — Install the long end poles

1. Stand the pod upright.
2. Take the two long poles with white feet.
3. At each short end, find the downward-facing sockets on the side frames.
4. Insert the tops of the long poles into these sockets.
5. Ensure the white feet sit flat on the ground for stability.

Step 5 — Install the curved top arches

1. Take the curved poles.
2. Insert each end of a curved pole into the ports on the top rails of the long sides.
3. Drop the centre of each curved pole into the socket at the top of the long end pole.

The full frame is now assembled.

Step 6 — Pull the shell up over the frame

1. Lift the black outer shell upward and wrap it neatly over the entire pole structure.
2. Adjust the fit so the frame is fully concealed.
3. Check that the bottom edge is even and that the support bands underneath lie flat.

Step 7 — Inflate the rim

1. Pull the white interior lining upward — this becomes the inflatable rim.
2. Locate the inflation valve at one end.
3. Attach the manual pump.
4. Inflate until the rim feels firm, stable, and evenly rounded.
5. Remove the pump and close the valve securely.

🎉Your Long Recovery Pod is ready to
use!

✅ Final Checks Before Filling

• All connectors are fully clicked in
• Drain plug is closed (if applicable)
• Pod sits evenly on the floor

• Depending on how often you use your pod, we suggest fully draining and refilling the water every 1 to 2 weeks. The Recovery Chiller’s built-in filtration system helps keep the water clean, making maintenance simple and hassle-free.

• For enhanced cleaning and a fresh scent, try our natural, skin-friendly All-In-One Water Cleaner.

• Use a gentle, non-abrasive cleaner and avoid harsh chemicals or bleach-based products.

• Before storing your pod, ensure it is completely dry and aired out to help prevent bacteria buildup. Store it in a cool, dry place, away from direct sunlight or harsh weather conditions.

• For more tips and best practices, head over to our Help Center!

Can taller or larger individuals fit comfortably?
Yes! The Long Recovery Pod is designed to comfortably accommodate individuals up to 6'10" tall. Its spacious design ensures full-body immersion, providing a comfortable experience for users of various sizes.​

Is the Pod insulated?
Yes. The Long Recovery Pod features ultra-thick professional-grade insulation, ensuring optimal temperature retention for extended cold therapy sessions.

How often should I change the water?
For optimal hygiene, we recommend draining and refilling the water once per week. The Recovery Chiller automatically cleans and filters the water, making cleaning more effortless.

What materials is the Pod made from?
The pod is crafted from durable, BPA-free, and phthalate-free materials, ensuring safety and longevity. Its robust construction is designed to withstand regular use while maintaining structural integrity.​

Does it come with Chiller-ready valves?
Yes. The Long Recovery Pod includes built-in intake and outtake valves, facilitating a straightforward and secure connection to the Nuvio Recovery Chiller Pro or other compatible systems.​

Are any accessories included?
Yes. Each pod comes with a FREE Thermo Lid, enhancing insulation and helping to maintain your desired water temperature.​

What is the weight when full?
When filled with water, the pod weighs approximately 1,000 lbs (454 kg). Ensure that your intended setup location can support this weight, especially for indoor installations.​

We stand by the performance of our products with a 1 Year usability guarantee from the delivery date. We quickly provide a replacement and return label when there are any issues that aren't due to improper use or care. Our standard approach is to issue a replacement rather than a refund when necessary.

If you have any issues at all that aren't due to improper use or care, do not hesitate to contact us right away and our 24/7 customer support team will work closely with you to resolve it as quickly as possible.

Rest assured that our number one priority is you - our customer.

By purchasing, using, or allowing others to use Nuvio’s products, you acknowledge that you have read, understood, and agree to the following terms and conditions:

MANDATORY MEDICAL CONSULTATION:

Users MUST consult a licensed physician or qualified medical professional before using any Nuvio product. Nuvio is not responsible for any adverse effects resulting from failure to obtain proper medical clearance.

PROHIBITED USE:

• Do NOT use Nuvio products if you are under 18 years of age.
• Are pregnant or possibly pregnant.
• Have a history of heart disease or high blood pressure.
• Have diabetes or related complications (e.g., neuropathy, retinal damage).
• Have a pacemaker or other implanted medical device.
• Have a history of frostbite or other cold-related injuries.
• Have Hyperlipidemia.
• Have had recent surgery (within the last six months).
• Have epilepsy or a history of seizures.
• Have any other health concerns or risks not listed above.
• Have ever experienced an adverse reaction to cold water exposure.

SUPERVISION REQUIREMENT:

Adult supervision is MANDATORY for children and vulnerable individuals near a water-filled ice bath or chiller. Under NO circumstances should children or vulnerable adults enter the ice bath due to drowning risks and potential health complications from cold water exposure. Never close or buckle the pod lid while someone is inside. Always ensure the pod is empty and no person or pet is inside before securing the lid.

Preparation Protocol:

• Ensure the ice bath area is clean, dry, and trip hazards-free.
• Place non-slip mats around the ice bath to prevent accidents.
• Keep a phone nearby in case of emergencies.
• Have a buddy system in place - never use the ice bath alone.
• Set a timer for your session to avoid overexposure.

Hydration & Nutrition:

• Hydrate well before and after your ice bath session.
• Avoid using the ice bath on a full stomach or when excessively hungry.
• Wait at least 2 hours before using the ice bath after a heavy meal.

Gradual Acclimation:

• For new users, start with shorter sessions and gradually increase the duration.
• Beginning with water temperatures around 59°F (15°C), slowly decreasing.
• Listen to your body and exit immediately if you experience extreme discomfort, numbness, or dizziness.

Pre-Use Inspection:

• Always check for any sharp objects or debris on the surface before laying down your pod to avoid punctures.
• Before first use, thoroughly clean the pod with warm, soapy water, rinse well, and dry with a soft cloth.
• Regularly inspect the pod or lid for any leaks or damage before use.
• Clean and sanitize the pod regularly to prevent bacterial growth.

Maintenance & Storage:

• Store the pod unit in a dry, cool place when not in use.
• Monitor the cleanliness of the pod regularly and establish a cleaning schedule based on its frequency of use and visible signs of contamination.

Emergency Procedures:

• Keep a first aid kit and emergency contact information readily accessible.
• In case of any malfunction, immediately exit the pod and turn off all equipment.