Setup & Maintenance
Need help with your Red Light Cap? Here is a step-by-step guide to a quick and easy setup, in both video & written form.
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Manual
Purpose
The Nuvio Red Light Facial Mask delivers seven different light therapy wavelengths to the face and neck area — including red (630nm), blue (460nm), and green (520nm), plus four combination modes. It's a rechargeable, cordless device designed for hands-free light therapy sessions at home. Put it on, choose your light mode, and let it work for up to 10 minutes per session.
Specifications
- Wavelengths: Red (630nm), Blue (460nm), Green (520nm), Purple (630nm + 460nm), Yellow (520nm + 630nm), Cyan (520nm + 460nm), White (460nm + 520nm + 630nm)
- LED Count: 70 LEDs (5050) — 70 red cores, 70 blue cores, 70 green cores
- Irradiance:
- Red: 16.67 mW/cm² ±10%
- Blue: 12.5 mW/cm² ±10%
- Green: 10 mW/cm² ±10%
- Yellow: 17 mW/cm² ±10%
- Purple: 19.6 mW/cm² ±10%
- Cyan: 15 mW/cm² ±10%
- White: 18 mW/cm² ±10% - Light Modes: 7 (Red, Blue, Green, Purple, Yellow, Cyan, White)
- Brightness Levels: 5 (D1–D5)
- Auto Shut-Off: 10 minutes (default)
- Battery: 3.7V / 1200mAh (rechargeable)
- Charging: USB Type-C (5V / 0.5A)
- Charge Time: 1–2 hours
- Max Run Time (by mode):
- Red: ~80 min
- Blue: ~90 min
- Green: ~82 min
- Yellow: ~75 min
- Purple: ~78 min
- Cyan: ~81 min
- White: ~70 min - Weight: 0.175 kg
- Material: Diving material + velcro; eye protection pieces are food-grade silicone
What's Included
Inside your Red Light Therapy Mask package, you will find:
- Nuvio Red Light Facial Mask
- Controller
- USB Type-C charging cable
- Fixing straps (x4)
- Eye protection pieces (x2)
- Manual
How It Works
Using the Mask
Your mask features two buttons on the controller:
- Power On/Off (M Button)
Press and hold for 1.5 seconds to turn on. The mask defaults to Red light mode, 10-minute timer, and Energy Level 1 on startup. Press and hold again to turn off. - Light Mode Selection (M Button)
Short-press or press-and-hold to cycle through seven light modes:
- Red (630nm)
- Blue (460nm)
- Green (520nm)
- Yellow (520nm + 630nm)
- Purple (630nm + 460nm)
- Cyan (520nm + 460nm)
- White (460nm + 520nm + 630nm) - Energy Levels (E Button) (D1 minimum, D5 maximum)
Press and hold the E button to cycle through five intensity levels. - Auto Shut-Off
The mask automatically turns off after 10 minutes. - Charging Indicator
Three red LEDs flash in sequence during charging. All three LEDs stay solid when fully charged.
Setup
Step 1 — Unbox & Charge
- Carefully remove all items from the box.
- Connect the included USB Type-C cable to the controller's charging port.
- Plug the other end into a 5V power source.
- Allow 1–2 hours for a full charge.
- During charging, three red LED indicators will flash in sequence. When fully charged, all three LEDs stay solid.
Step 2 — Prepare the Mask
- Attach the fixing straps to the mask for a comfortable, secure fit.
- Insert the eye protection pieces if desired.
- Connect the controller to the mask.
Step 3 — Power On & Adjust Settings
- Press and hold the M button for 1.5 seconds to turn on (defaults to Red light, Energy Level 1, 10-minute timer).
- Short-press or press-and-hold the M button to select your preferred light mode.
- Press and hold the E button to cycle through energy levels (D1 → D2 → D3 → D4 → D5).
Step 4 — Wear & Begin Session
- Place the mask comfortably on your face and adjust the straps for a snug fit.
- The mask will automatically shut off after 10 minutes.
- To end a session early, press and hold the M button.
Your mask is now ready to go!
Warranty, Refunds & Returns
We stand by the performance of our products with a 1 Year usability guarantee from the delivery date. We quickly provide a replacement and return label when there are any issues that aren't due to improper use or care. Our standard approach is to issue a replacement rather than a refund when necessary.
If you have any issues at all that aren't due to improper use or care, do not hesitate to contact us right away and our 24/7 customer support team will work closely with you to resolve it as quickly as possible.
Rest assured that our number one priority is you - our customer.
⚠ SAFETY WARNINGS
SAFETY WARNINGS:
- By using the Nuvio Red Light Therapy Mask, you acknowledge that you have read and understood all safety information, operating instructions, and care guidance provided.
- This product is intended for general personal wellness use only and is not a medical device. It should not replace professional medical advice, a healthy lifestyle, or any prescribed or recommended medications or treatments.
- If you have any medical conditions, are pregnant, take medications, have an implanted medical device, or are unsure whether red light therapy is suitable for you, please consult a licensed healthcare professional before use.
- Stop using the device immediately if you experience discomfort, dizziness, headaches, visual disturbance, overheating, skin irritation, or any unusual symptoms.
- Do not use the mask while under the influence of alcohol, sedatives, or other impairing substances.
- Keep pets away from the mask and all connected cables.
- Do not attempt to modify, open, repair, or tamper with the cap, controller, or power supply.
- The included power supply is designed for U.S. electrical standards and should only be used with standard U.S. outlets
- Keep all electrical components away from water, moisture, or damp environments.
- Plug the device into a properly grounded, surge-protected outlet.
- Avoid overloaded extension cords, multi-adapters, or daisy-chained power strips.
- Unplug the mask immediately if you notice unusual heat, noise, smell, smoke, or irregular behavior.
- Do not operate the unit if any cables, connectors, or plugs appear damaged.
- Do not leave the unit unattended whilst powered on.
- Always unplug the device before cleaning.
- Clean the plastic (TPU) surface using mild soap, minimal water, antibacterial wipes, or gentle disinfectant spray.
- Avoid abrasive scrubbers, bleach, solvents, or alcohol-based cleaners.
- Never submerge any component in water.
- Ensure the mask is fully dry reconnecting power.
- Store away in a cool, dry place away from direct sunlight, heat sources, or extreme temperatures.
- Do not stack heavy objects on the mat or storage bag.
TERMS OF USE:
By purchasing, using, or allowing others to use the Nuvio Red Light Therapy mask, you agree to waive any and all claims against Nuvio, its affiliates, employees, and representatives for any injury, loss, or damage resulting from the use or misuse of this product. You acknowledge that red light therapy, like all wellness devices, carries inherent risks and that you assume full responsibility for your safety and well-being during use.You agree to indemnify and hold Nuvio, its affiliates, employees, and representatives harmless from any claims, damages, liabilities, or expenses (including legal fees) arising from:
- Your use or misuse of the Red Light Therapy Mask
- Your failure to follow the safety guidelines and instructions provided
- Your failure to seek appropriate medical advice before use when necessary
This indemnification applies to all claims, including those arising from third-party use of the product under your supervision or direction.You understand and acknowledge that the use of red light therapy devices involves potential risks, including but not limited to:
- Temporary skin sensitivity or irritation
- Temporary eye sensitivity or strain
- Light-triggered headaches or discomfort
- Worsening of unknown or pre-existing medical conditions
- Risks associated with improper use of electrical equipment
You voluntarily assume all such risks, both known and unknown, even if arising from the negligence of Nuvio or others.Nuvio is not responsible for misuse, user error, or failure to follow the safety guidelines provided. Use of this product is prohibited without fully reading and understanding all instructional materials, including but not limited to:
- User manual
- Setup guide
- Safety warnings
- Care and maintenance recommendations
It is the user’s sole responsibility to ensure that the product is:
- Operating correctly
- Used strictly in alignment with the user manual
- Free from visible damage before each use
- Connected only to the supplied power components
Any modification, alteration, unauthorised repair, or improper use of the Red Light Therapy mask voids all warranties and may create hazardous conditions.If you are unsure about any aspect of setup, operation, or safety, discontinue use immediately and contact Nuvio customer support for clarification before proceeding.