Setup & Maintenance
Need help with your Red Light Mat? Here is a step-by-step guide to a quick and easy setup, in both video & written form.
Detailed Instructions
Setup
Step 1 - Unbox & Position the Mat
- Carefully remove all items from the box.
- Lay the mat on a flat, comfortable surface such as:
- Floor
- Bed
- Sofa
- Massage table - Ensure the LED surface is facing upward.
Step 2 - Connect the Power Supply
- Connect the controller lead to the mat’s power port.
- Connect the controller to the power supply.
- Plug the power cord into the power supply unit and plug into a wall outlet.
- Once everything is connected, turn the power supply dial to the maximum position (12V) and press the power button on the remote control.
Your mat is now ready to go!
Still got questions?
Visit the Help CenterTroubleshooting
Customer Help Center
Explore our extensive Help Center to find tips, best practices, and troubleshooting guides to help you get the most out of your Nuvio products. Whether you're just getting started or need support along the way, we’re here to make your experience as smooth as possible.
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Our friendly customer support team is available 24/7 via chat, email, and SMS to help with any issue you may encounter. You can also reach us on Instagram or Facebook DM, whichever works best for you. We’re always here to help!
Manual
Purpose
The Red Light Therapy Mat is fully portable and works anywhere you can roll it out - bedroom floor, living room couch, yoga studio, or hotel room. No installation, no complex setup - just red light therapy on your terms, without the need for expensive clinic appointments or bulky equipment.
- Easy Setup Wherever You Are
- Save Money on Expensive Clinic Visits
- Most Practical & Affordable Red Light Solution
Specifications
Mat:
- Number of Wavelengths:2
- Wavelengths:660nm+850nm
- Number of LEDs: 1280@660nm, 2520@850nm, 3840 LEDs in total
- Irradiance: 120mw/cm² @ 0"
- Dimensions: 71" x 32"
- Weight: 10 lbs
- Warranty: 1 Year
Bag:
- Number of Wavelengths:2
- Wavelengths:660nm+850nm
- Number of LEDs: 2520@660nm, 5040@850nm, 7,560 LEDs in total
- Irradiance: 120mw/cm² @ 0"
- Dimensions: 71" x 32"
- Weight: 20 lbs
- Warranty: 1 Year
What's Included
Inside your Red Light Therapy Mat package, you will find:
1x Red Light Therapy Mat
- Fully wipeable, hygienic surface
- Approximately 71 × 31 inches
- Contains 3,840 high-output LEDs (generated by 1,280 triple-wavelength nodes)
1x Controller
1x Power Supply Unit
1x Power Cord
1x Protective Red Light Safety Eyewear
1x User Manual
1 Year Warranty & Lifetime Support
How It Works
Using the Controller
Your controller features four primary functions:
- Increase/Decrease Power Setting (P1 minimum, P5 maximum)
- Optional Timer (10-90 minutes)
- Mode Selection
Cycle between different light patterns:
- Continous light
- Flashing/ pulsed mode - Power On/ Off
Setup
Step 1 - Unbox & Position the Mat
- Carefully remove all items from the box.
- Lay the mat on a flat, comfortable surface such as:
- Floor
- Bed
- Sofa
- Massage table - Ensure the LED surface is facing upward.
Step 2 - Connect the Power Supply
- Connect the controller lead to the mat’s power port.
- Connect the controller to the power supply.
- Plug the power cord into the power supply unit and plug into a wall outlet.
- Once everything is connected, turn the power supply dial to the maximum position (12V) and press the power button on the remote control.
Your mat is now ready to go!
Cleaning & Maintenance
Your mat is protected by a fully wipeable plastic (TPU) surface.
Cleaning
Ensure the mat is powered off and unplugged before cleaning.
- Use minimal warm soapy water, disinfectant spray, or antibacterial wipes.
- Avoid harsh chemicals or abrasive scrubbers.
- Do not submerge the mat in water.
Storage
- Turn off and unplug all components.
- Gently roll the mat or fold the mat.
- Store in a cool, dry area away from direct sunlight.
Where Can I Use It?
Use the mat wherever you feel comfortable:
- Bedroom
- Living room
- Gym recovery space
- Massage table
- On top of a yoga mat
- On a bed or soda
Your comfort determines the best setup.
Warranty, Refunds & Returns
We stand by the performance of our products with a 1 Year usability guarantee from the delivery date. We quickly provide a replacement and return label when there are any issues that aren't due to improper use or care. Our standard approach is to issue a replacement rather than a refund when necessary.
If you have any issues at all that aren't due to improper use or care, do not hesitate to contact us right away and our 24/7 customer support team will work closely with you to resolve it as quickly as possible.
Rest assured that our number one priority is you - our customer.
⚠ SAFETY WARNINGS
SAFETY WARNINGS:
- By using the Nuvio Red Light Therapy Mat, you acknowledge that you have read and understood all safety information, operating instructions, and care guidance provided.
- This product is intended for general personal wellness use only and is not a medical device. It should not replace professional medical advice, a healthy lifestyle, or any prescribed or recommended medications or treatments.
- If you have any medical conditions, are pregnant, take medications, have an implanted medical device, or are unsure whether red light therapy is suitable for you, please consult a licensed healthcare professional before use.
- Stop using the device immediately if you experience discomfort, dizziness, headaches, visual disturbance, overheating, skin irritation, or any unusual symptoms.
- Do not use the mat while under the influence of alcohol, sedatives, or other impairing substances.
- Some users may experience temporary eye sensitivity or strain when exposed to bright LED light. We advise that you wear the included protective eyewear, to prevent any discomfort.
- Ensure the mat is placed on a flat, stable, dry surface free from sharp or abrasive objects.
- The mat may be gently rolled or gently folded for storage — avoid sharp creases, hard folds, or heavy compression.
- Do not cover the mat with blankets, towels, bedding, or insulating materials during use, as this may trap heat.
- Do not sleep on the mat or use it for prolonged, unattended sessions.
- Keep pets away from the mat and all connected cables.
- Do not attempt to modify, open, repair, or tamper with the mat, controller, or power supply.
- The included power supply is designed for U.S. electrical standards and should only be used with standard U.S. outlets
- Keep all electrical components away from water, moisture, or damp environments.
- Never touch the controller, plug, or power supply with wet hands.
- Use only the provided power supply and controller, as third-party components may pose fire or electrical hazards.
- Plug the device into a properly grounded, surge-protected outlet.
- Avoid overloaded extension cords, multi-adapters, or daisy-chained power strips.
- Unplug the mat immediately if you notice unusual heat, noise, smell, smoke, or irregular behavior.
- Do not operate the unit if any cables, connectors, or plugs appear damaged.
- Do not leave the unit unattended whilst powered on.
- Always unplug the device before cleaning.
- Clean the plastic (TPU) surface using mild soap, minimal water, antibacterial wipes, or gentle disinfectant spray.
- Avoid abrasive scrubbers, bleach, solvents, or alcohol-based cleaners.
- Never submerge any component in water.
- Ensure the mat is fully dry before folding, rolling, storing, or reconnecting power.
- Store away in a cool, dry place away from direct sunlight, heat sources, or extreme temperatures.
- Do not stack heavy objects on the mat or storage bag.
TERMS OF USE:
By purchasing, using, or allowing others to use the Nuvio Red Light Therapy Mat, you agree to waive any and all claims against Nuvio, its affiliates, employees, and representatives for any injury, loss, or damage resulting from the use or misuse of this product. You acknowledge that red light therapy, like all wellness devices, carries inherent risks and that you assume full responsibility for your safety and well-being during use.You agree to indemnify and hold Nuvio, its affiliates, employees, and representatives harmless from any claims, damages, liabilities, or expenses (including legal fees) arising from:
- Your use or misuse of the Red Light Therapy Mat
- Your failure to follow the safety guidelines and instructions provided
- Your failure to seek appropriate medical advice before use when necessary
This indemnification applies to all claims, including those arising from third-party use of the product under your supervision or direction.You understand and acknowledge that the use of red light therapy devices involves potential risks, including but not limited to:
- Temporary skin sensitivity or irritation
- Temporary eye sensitivity or strain
- Light-triggered headaches or discomfort
- Worsening of unknown or pre-existing medical conditions
- Risks associated with improper use of electrical equipment
You voluntarily assume all such risks, both known and unknown, even if arising from the negligence of Nuvio or others.Nuvio is not responsible for misuse, user error, or failure to follow the safety guidelines provided. Use of this product is prohibited without fully reading and understanding all instructional materials, including but not limited to:
- User manual
- Setup guide
- Safety warnings
- Care and maintenance recommendations
It is the user’s sole responsibility to ensure that the product is:
- Operating correctly
- Used strictly in alignment with the user manual
- Free from visible damage before each use
- Connected only to the supplied power components
Any modification, alteration, unauthorised repair, or improper use of the Red Light Therapy Mat voids all warranties and may create hazardous conditions.If you are unsure about any aspect of setup, operation, or safety, discontinue use immediately and contact Nuvio customer support for clarification before proceeding.